Help Center / Support

App support, account guidance, and important product information — all in one place.

Support

App Support

Need help with Family Path Locator? If you have questions about using the app, family groups, location sharing, account settings, notifications, safety alerts, or other app features, our support team is here to help.

  • Include your app version and device model when reporting a problem.
  • Describe the steps that led to the issue.
  • Never share your password or Family Code in a support request.

Contact email: binkodtech@gmail.com

Permanent

Account & Data Deletion

You can permanently delete your Family Path Locator account and associated data directly from the app when you are eligible. If you cannot complete the deletion from the app, you can contact us by email to request account deletion.

Before you write

Important information, in one place

Before contacting support, you may find what you need here — clear, concise answers about using Family Path Locator, location sharing, family groups, safety alerts, account controls, privacy, data handling, account deletion, and the terms of using the application.