Account & Data Deletion
Manage or request deletion of your Family Path Locator account and associated data.
You can delete your account in two ways: directly from the Family Path Locator app, or by contacting us by email if you cannot complete deletion from the app.
Delete Your Account From the Family Path Locator App
You can normally delete your account yourself, directly from the application. Open the Family Path Locator app and follow these steps.
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Step 1
Open the Family Path Locator app and sign in to your account.
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Step 2
Open Profile.
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Step 3
Scroll to the bottom of the Profile screen and select Delete Account. The Delete Account option is displayed in red.
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Step 4
Review the confirmation information and select Delete to confirm your account deletion.
This website does not delete accounts — deletion happens inside the Family Path Locator app. This page is publicly available and does not require you to sign in.
Before You Delete Your Account
There is one situation where an account cannot be deleted directly from the app. Please read this before you start.
The family administrator rule
You can normally delete your account from the app. If you are the only administrator of a family and other members are still in that family, you cannot complete the deletion directly from the app. This prevents the family from being left without an administrator.
- You can delete your account normally when you are not the only administrator of a family that still has other members.
- If you are the only administrator of a family and other members are still in that family, the account cannot be deleted directly from the app.
- This restriction exists so that a family is not left without an administrator.
If you are unable to delete your account from the app because of this condition, use the email deletion-request option below and tell us that you are the only administrator of the family. After verifying your request, we can help resolve the family administration and process the account deletion.
Request Account Deletion by Email
If you cannot delete your account from the app, or you need assistance — for example because you are the only administrator of a family — contact us by email.
What to include in your email
- The name associated with your account.
- The email address used for your Family Path Locator account.
- A clear statement that you want your Family Path Locator account deleted.
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Any additional information already provided in your profile that
can help us verify your account, for example:
- Date of birth
- Family relationship
- Profession
- Other profile information you have already provided
Providing additional information that you have already added to your profile can help us verify your account and process your request more easily.
Never send your password, sign-in codes, or any other sensitive credentials. We may need to verify that you own the account before a deletion request is processed.
Request Processing
What happens after you delete your account in the app or send us an email request.
After receiving your request, we may need to verify your account ownership before processing the deletion. Please allow some time for us to review your request.
We may contact you if additional information is required, and we will provide confirmation once your account deletion request has been processed.
Account deletion is permanent and cannot be undone.
Need Help?
If you are unable to delete your account through the app, contact us at binkodtech@gmail.com.